GUEST DIRECTORY 
Welcome to the Regency Hotel, Solihull 
Thank you for choosing to stay with us - we're excited to have you here. 
We want you to make the most of your stay with us. So we've put together this Guest Service Directory full of helpful information for your stay. Whether your visit is for business or pleasure, our colleagues are dedicated to high quality service. 
 
All you need to know... 
 
Eating & Drinking  
Harry's @ The Regency is a newly refurbished complex of eating & drinking  
experiences located within the hotel offering a variety of menu's and experiences. 
 
Breakfast  
Start your day the right way with our breakfast buffet. We have every appetite covered from a cooked breakfast to a range of fruit, cereal & Yoghurt 
 
Breakfast is available from: 
06.30 - 9.30 Monday to Friday  
07.00 - 10.00 Saturday, Sunday & Bank Holidays 
 
Brunch & Lunch & Dinner  
Harry's @ The Regency is a newly refurbished complex of eating & drinking experiences located within the hotel offering a variety of menu's and experiences from our popular Avo Smash on the brunch menu to succulent Steaks and Burgers on our brasserie menu. Our food is cooked fresh on site and accompanied by an exciting wine menu, cocktail list and range of great beers and ciders. 
 
Food is served : 
10.00 - 21.30 Monday to Saturday  
12.00 - 19.30 Sundays  
 
Bar Service: 
10.00 - 22.45 Sunday to Thursday  
10.00 - 23.45 Friday & Saturday 
 
 
 
Sports Bar  
In addition to Harrys @ The Regency we also have a sports bar showing the best in live sport on Sky, TNT & Amazon  
with a modern bar menu featuring small plates and of course our speciality chicken wings! 
 
Food is served : 
10.00 - 21.30 Monday to Saturday 
12.00 - 19.30 Sundays 
 
Bar Service: 
10.00 - 22.45 Sunday to Thursday 
10.00 - 23.45 Friday & Saturday 
 
 
Check-in / Check out Time 
Check-in time is from 3pm onwards and check out by 11am on the day of departure. 
If you need an early check-in or late check-out please let us know in advance and we will do our best to accomodate. 
Charges may apply. 
 
Car Parking  
The hotel has ample parking. Car parking is FREE to guests who book direct with the hotel please enter your registration with reception  
 
Reservations made through agents such as booking.com or expedia are subject to £10 charge per day. The car park is monitored by Smart Parking's APNR cameras the hotel cannot recind any fines issued.  
 
Weekend parking is free to ALL Guests  
(Friday 17.00 - Monday 09.00) 
 
EV Charging  
The Regency Hotel offers a safe and secure environmentto charge your vehicle either overnight when you stay with us  
or periods during the day while you enjoy our facilities. 
 
We currently have six EV charging points at the hotel for guests to use,  
compatible with all electric cars, the charging points are situated in the carpark to the left as you enter. 
 
Our chargers have a speed of 22k/w, and are chargeable at 85p per k/w via chip & pin, contactless or QR code. 
We also have charging leads available shoudl youhave forgotten your own.  
 
Do Not Disturb 
If you would prefer not to be disturbed in your room, please hang your Do Not Disturb hanger outside your door.  
In the interest of safety, each of the rooms will be checked once in a 24 hour period. 
 
Guest Services - Reception 
Reception is open 24 hours please make you way to reception at any time or call 0121 745 6119  
 
Guest Services - Housekeeping  
Housekeeping will service your room, unless a Do Not Disturb sign is displayed outside your door.If you need additional towels or toiletries please see reception or dial 0121 745 6119 
 
No Smoking  
This is a non smoking hotel. You will be charged £250cleaning fee if you smoke in this room. We thank you for your co-operation.  
 
Pets 
We do not allow pets in the guest bedrooms. We do however allow dogs on a lead in our Sports Bar. 
 
Ice Machine/Ice  
Ice is available from the bar. 
 
Iron & Ironing Board  
Irons and ironing boars are available in all guest rooms. 
 
Internet & WiFi  
Wi-FI is free to use throughout your stay and is available throughtout the hotel. 
You can access the wifi by selecting "Regency Guest Wifi" and entering your details for security. No passsword is needed. 
 
Health Club & Swimming Pool  
Our Health club is closed for an extensive make-over we anticipate the Club to re-open in June 2024.  
Guest passes for Bannatynes Health Club Solihull are available to purchase at reception at the discounted rate of £15 per day. 
 
Meetings & Conference  
Our well equiped meeting rooms mean you can do business in style. Get in touch with reception for more details information, for a viewing or to make a booking. Alternatively email: events@regencyhotelsolihull.co.uk  
 
Fire Alarm and Emergency Procedures 
All emergency evacuation procedures are detailed on the back of your bedroom door.  
Our fire alarm is tested every Monday morning between 10.00 & 11.00. 
 
Airport Information  
Our hotel is convieniently located 7 miles from Birmingham International Airport. We do not operate a shuttle bus but can arrange a Taxi for you. 
 
Local Taxis  
Need a cab? call our trustedTaxi partner or Recetion will be happy to book for you. 
Let's Ride 0121 711 4444 
 
Medical Services  
Should you require the assistance of as doctor, dentist or need to know where the nearest pharmacy is, please speak to reception who will be abkle to assist you.